Scope
This Privacy Policy applies to Locca's website, products, and services that reference this policy. It covers information we process when you use Locca to create neighborhood matches and location reports.
Information we collect
We collect information in the following categories:
- Account data: identifiers associated with your sign-in account and session.
- Inputs you provide: addresses, commute locations, budget ranges, priorities, free-text preferences, and related quiz/report input.
- Generated report data: scored outputs, narrative summaries, matched neighborhoods, and report status/progress data.
- Technical and operational data: request metadata, error logs, and service diagnostics used for reliability and abuse prevention.
How we use information
- Authenticate users and secure accounts.
- Process neighborhood matching, location analysis, and report generation.
- Operate, maintain, and improve performance and product quality.
- Detect, investigate, and prevent abuse or misuse.
- Respond to support requests and product feedback.
How we share information
We do not sell your personal information. We may share information with trusted service providers that help us operate Locca, including:
- Authentication and identity providers.
- Database and infrastructure hosting providers.
- Mapping/geocoding and location-data service providers.
- Processing systems used to produce analysis outputs.
We may also share information when required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset transfer.
Data retention
We retain data for as long as needed to provide the service, maintain security, meet legal obligations, and resolve disputes. Retention periods may vary based on data type and operational need.
Security
We use reasonable technical and organizational safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
You can request access, correction, or deletion of certain personal information, subject to legal and operational limitations. To make a request, contact us at support@locca.ai.
Children's privacy
Locca is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the date above and post the revised policy on this page.
Contact
For privacy questions, contact support@locca.ai.